Front Office Manager – Dental Practice
Star Spangled Smiles | Lavon, TX
Full-Time | On-Site | New Practice Opening January 2027
Join Our Team From Day One!
We're opening Star Spangled Smiles, a brand-new dental office in Lavon, TX, in January 2027, and we're looking for a warm, organized, experienced, and dependable Dental Front Office Manager to join our team from day one.
We are a veteran-founded, family-owned dental practice built on the values of service, integrity, teamwork, and exceptional patient care.
This role is about much more than answering phones and scheduling appointments. You'll help create the first impression patients have of our office and play a major role in making people feel welcomed, informed, and cared for.
We're building a practice with a strong team culture, excellent communication, and a patient experience that truly stands out. We're looking for someone who takes ownership, enjoys helping others, and is excited about the opportunity to help build a successful dental practice from the ground up.
About Our Office
Our new office is currently under construction near the intersection of SH-78 and Elevon Parkway in Lavon, TX, with an anticipated opening in January 2027.
We're creating a modern, comfortable, and inviting environment equipped with advanced dental technology and efficient practice management systems.
As one of our founding team members, you'll have the opportunity to help establish office workflows, contribute ideas, and shape the patient experience and team culture from day one.
What You Will Do
- Oversee daily front office operations, including scheduling, patient communications, and maintaining an organized, welcoming environment.
- Manage dental insurance verification, benefits, claims processing, billing, collections, and accounts receivable.
- Present treatment estimates, explain financial options, and assist patients with financing and membership plans.
- Coordinate with the dentist and clinical team to ensure smooth operations, exceptional patient experiences, and efficient scheduling.
- Maintain accurate patient records in Dentrix Ascend, follow HIPAA requirements, and identify opportunities to improve practice efficiency and growth.
- Participate in local marketing events, community outreach, and networking opportunities, independently or alongside the dentist, while professionally representing Star Spangled Smiles.
Qualifications You Must Have
- 3+ years of dental office management or front office leadership experience, preferably in a general dentistry practice.
- Strong working knowledge of dental insurance verification, benefits, claims processing, billing, and accounts receivable.
- Experience with dental treatment plan presentation and financial coordination.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational skills and the ability to manage multiple priorities.
- Comfortable using technology and learning new systems.
- A proactive, solutions-oriented approach with strong attention to detail.
- Demonstrated leadership abilities and a team-first mindset.
- Understanding of HIPAA, patient confidentiality, and dental office administrative compliance.
Qualifications We Prefer
- Experience using Dentrix Ascend practice management software.
- Experience opening, establishing, or growing a dental practice.
- Experience with patient financing, membership plans, and insurance follow-up.
- Familiarity with dental practice performance metrics and reporting.
- Experience training or mentoring front office staff.
- Bilingual in English and Spanish.
- Prior military service or experience working with military families and veteran communities.
What You Can Expect
- A positive, supportive, and team-oriented work environment.
- Collaborative leadership that values communication and employee input.
- An opportunity to help shape a brand-new dental practice from day one.
- Modern technology, efficient systems, and professional development opportunities.
- Opportunities for career growth as the practice expands.
- A team committed to exceptional patient care and shared success.
Work Schedule
- Monday: 8:30 AM – 4:30 PM (closed on alternating Mondays)
- Tuesday: 12:00 PM – 7:00 PM
- Wednesday: 8:30 AM – 4:30 PM
- Thursday: 8:30 AM – 4:30 PM
- Friday: 7:30 AM – 3:30 PM
- Saturday: 8:00 AM – 1:00 PM (closed on alternating Saturdays)
- Sunday: Closed
Schedule is subject to adjustment based on practice needs. Alternating Monday and Saturday schedules will be discussed during the hiring process.
Compensation & Benefits
Compensation: $25–$30 per hour, depending on experience and qualifications. Final compensation will be discussed during the interview process.
Performance Bonuses: Opportunities to earn additional bonuses based on individual performance and practice goals.
Benefits: To be discussed during the interview process.
Why Join Star Spangled Smiles?
We're not just looking for someone to manage our front desk. We're looking for someone who wants to take pride in helping build a practice where patients feel valued, team members feel supported, and everyone works toward a shared purpose.
As a founding team member, your ideas, experience, and contributions will help shape how our practice operates and grows.
Built on Service. Rooted in Community.
How to Apply
If you're an experienced dental front office professional who enjoys taking initiative, leading by example, and creating an outstanding patient experience, we'd love to hear from you!
Please submit your resume and a brief cover letter sharing your dental management experience and why you'd be a great fit for our team.
Email: [email protected]
Practice: Star Spangled Smiles
Location: Lavon, TX
Website: https://starspangledsmiles.com
Anticipated Opening: January 2027
Get to Know Us!
Follow Star Spangled Smiles on Facebook and Instagram to learn more about our practice, meet our team, and follow our journey toward opening in January 2027.
Facebook & Instagram: @Star.Spangled.Smiles
Star Spangled Smiles is an equal opportunity employer. We value professionalism, teamwork, and respect for all patients and team members.